# Career Opportunity: Join the Daikin Indonesia Team as a Service Admin
Established in June 2012 as a vital member of the Daikin Global network, PT. Daikin Airconditioning Indonesia is dedicated to delivering world-class cooling solutions tailored to the diverse needs of the Indonesian market. With an expansive infrastructure that includes 12 strategic branches—covering major hubs like Tangerang, Surabaya, Medan, and Makassar—alongside a robust network of over 1,200 dealers and 500 service points, Daikin continues to set the benchmark for excellence in the HVAC industry.
We are currently seeking a detail-oriented and motivated professional to join our team in the role of Service Admin. This is an excellent opportunity to build a career within a global leader committed to innovation, quality, and superior customer service.
## Key Responsibilities for the Service Admin Role
The Service Admin plays a crucial role in maintaining the efficiency of our post-sales operations. You will be responsible for ensuring that our service standards remain high through meticulous data management and seamless coordination. Your daily tasks will include:
* Operational Support: Overseeing and monitoring all daily after-sales activities to ensure timely resolution.
* Documentation Excellence: Managing and verifying the completeness of all service-related records and technical documentation.
* Strategic Coordination: Serving as the primary point of contact between field technicians, end-customers, and authorized service partners.
* Data Integrity: Maintaining accurate, up-to-date inputs in our service management systems.
* Reporting: Preparing periodic administrative and performance reports to track service efficiency.
* Departmental Collaboration: Assisting the Service Department in maintaining smooth workflows and operational consistency.
## Qualifications and Skills
To succeed in this position, you should be a proactive professional with a strong administrative background. We are looking for candidates who meet the following criteria:
* Education: A minimum of a Diploma (D3) or Bachelor’s degree (S1) in any field of study.
* Experience: Previous experience in administration, customer support, or after-sales service is highly advantageous.
* Technical Proficiency: Strong command of Microsoft Office applications, with an advanced focus on Excel for data tracking.
* Core Competencies: Exceptional attention to detail, organizational skills, and clear communication abilities.
* Soft Skills: A proven ability to solve problems, coordinate effectively with cross-functional teams, and perform well in both independent and group environments.
## How to Apply
If you are a driven individual ready to contribute to a world-class organization, we invite you to submit your application. Please send your updated curriculum vitae (CV) to:
* Email Address: [email protected]
* Subject Line: Service Admin – Jakarta
Please note that only shortlisted candidates who meet our requirements will be contacted for an interview.
## A Note on Recruitment Security
At PT. Daikin Airconditioning Indonesia, we prioritize transparency and integrity. Please be cautious of recruitment scams claiming to represent Daikin. Our company strictly adheres to a fair hiring policy, and we do not charge any fees at any stage of the recruitment process. All official communication will originate from verified corporate channels.