# Elevate Your Career: Professional Opportunities at PT Infomedia Nusantara (Telkom Group)
As a pivotal subsidiary of the Telkom Group, PT Infomedia Nusantara stands at the forefront of digital communication, advertising, and business-to-business information services. With a robust ownership structure split between Telkom and Multimedia Nusantara, the company has spent decades evolving from its origins as a pioneer in telephone directory services to a multifaceted leader in modern information management. Since its inception in 1975, Infomedia has continuously adapted to the shifting needs of the Indonesian market, successfully transitioning into a three-pillar business model that emphasizes excellence, innovation, and customer-centric growth.
If you are a dynamic professional seeking to align your career with a forward-thinking industry leader, PT Infomedia Nusantara is currently inviting applications for key roles as of April 2026. This is a unique opportunity to join a workforce dedicated to high standards and professional development.
## Featured Career Opportunity: Sales Advocacy Representative (SAR)
The Sales Advocacy Representative (SAR) role is integral to the frontline operations at GraPARI, serving as the bridge between Telkomsel’s innovative products and our valued customer base. We are seeking individuals who combine a sales-driven mindset with a deep commitment to providing an exceptional, compliant, and consultative customer experience.
Candidate Requirements
To succeed in this role, applicants should meet the following professional criteria:
* Education: Minimum Diploma (D3) degree holder.
* Academic Achievement: Minimum GPA of 2.75 for State Universities (PTN) or 3.00 for Private Universities (PTS).
* Communication Skills: Exceptional verbal and written communication proficiency, including a strong command of the English language.
* Customer Focus: A natural ability to prioritize the customer journey and provide tailored solutions.
* Team Collaboration: Proven capability to operate effectively as an independent professional and as a collaborative team player.
* Logistics: Priority will be given to candidates residing in the specific city or regency where the position is located.
Key Responsibilities
As a Sales Advocacy Representative, your daily contributions will be vital to the success of our retail touchpoints. Your primary duties include:
1. Target Achievement: Execute sales strategies with precision, ensuring that all individual and team targets are met while maintaining strict adherence to Standard Operating Procedures (SOPs).
2. Consultative Sales: Act as a brand ambassador by providing detailed product consultations and resolving customer inquiries with professional expertise.
3. Customer Satisfaction: Proactively ensure that every interaction leaves the customer satisfied with Telkomsel’s products and services, fostering long-term brand loyalty.
4. Comprehensive Support: Serve as a versatile point of contact; even when requests fall outside of direct sales, you are responsible for facilitating necessary support for the customer.
5. Operational Efficiency: During peak traffic at GraPARI outlets, contribute to queue management and workflow efficiency to ensure every visitor is served in a timely manner.
6. Escalation Management: Maintain open lines of communication with Team Leaders, SAR Coordinators, and Regional Supervisors to escalate any complex product or sales issues that require higher-level intervention.
Joining the team at PT Infomedia Nusantara offers you the platform to refine your skills, expand your professional network within the Telkom Group, and contribute to the evolution of Indonesia’s communication landscape.