# Discover Exciting Career Opportunities at PT Polyland Group Indonesia
Stepping into the dynamic world of culinary innovation, PT Polyland Group Indonesia has quickly emerged as a vibrant force in the domestic Food and Beverage (F&B) sector since its inception in 2025. Home to the beloved lifestyle brand Butter Baby, we specialize in crafting artisanal pastries, premium doughnuts, decadent cookies, and specialty beverages designed to capture the modern consumer's palate.
As our footprint continues to expand across the region, we are actively searching for passionate, dedicated professionals to join our growing family. If you are eager to build a rewarding career with an innovative culinary brand, explore our current job openings below and find out how you can contribute to our ongoing success.
## 1. Industrial F&B Maintenance Technician
As an integral part of our technical operations, you will ensure that our outlets maintain peak functionality and safety standards. This role requires a hands-on professional who thrives in a fast-paced environment and can seamlessly manage both preventive and corrective maintenance tasks.
Core Responsibilities
* Conduct regular inspections and routine maintenance of Mechanical, Electrical, and Plumbing (MEP) systems across all retail outlets.
* Handle specialized repairs for electrical installations, plumbing networks, air conditioning units, and specialized F&B kitchen equipment.
* Perform complex troubleshooting to diagnose technical failures and execute swift resolutions.
* Oversee the installation of new store equipment and manage minor civil engineering tasks related to outlet infrastructure.
* Deliver rapid response solutions for emergency maintenance scenarios to prevent operational downtime.
Candidate Requirements
* Educational background: Minimum vocational high school (SMK) or Associate Degree (D3) in Electrical Engineering, Power Engineering, Civil Engineering, or a related discipline.
* Professional experience: At least 2 years of proven working experience as a Maintenance Staff member or Technical Specialist.
* Analytical prowess: Exceptional problem-solving skills with the ability to identify root causes and implement lasting, cost-effective solutions.
* Flexibility: Fully willing to work in a rotating shift schedule.
* Mobility: Prepared to travel between various outlet locations to support regional operational needs.
## 2. Guest Relation Officer
As the welcoming face of our brand, you will embody our core values of hospitality and excellence. In this position, you will serve as the crucial bridge between our valued patrons and our management team, ensuring every visitor enjoys a memorable, seamless experience.
Core Responsibilities
* Welcome and greet every guest with warmth, professionalism, and genuine courtesy.
* Act as the primary communication channel between customers and the brand to guarantee absolute satisfaction.
* Provide comprehensive information regarding our artisanal menu items, ongoing promotions, and upcoming brand events.
* Manage customer inquiries, special requests, feedback, and complaints with empathy, tact, and speed.
* Document guest feedback systematically to assist management in service evaluation and continuous improvement.
Candidate Requirements
* Educational background: Minimum high school diploma (SMA/SMK) majoring in Hospitality, Tourism, Communications, or an equivalent field of study.
* Professional experience: Minimum 1 year of experience in a Guest Relation, Customer Service, or front-facing hospitality role (enthusiastic fresh graduates are strongly encouraged to apply).
* Communication skills: Outstanding verbal communication and interpersonal skills with a polished, approachable demeanor.
* Customer-centric mindset: Deeply passionate about delivering exceptional service and exceeding guest expectations.
* Schedule adaptability: Willing to work flexible shifts, including weekends and public holidays, to match retail peak hours.
## Why Join Us?
At PT Polyland Group Indonesia, we believe that our people are the true secret ingredient behind our culinary creations. We offer a collaborative, creative, and fast-growing work environment where your talents are recognized, nurtured, and rewarded. Take the next step in your professional journey and help us redefine the modern culinary landscape.