# Empower Your Business Efficiency with PT Telmark Integrasi Indonesia
In today’s fast-paced corporate environment, the secret to sustainable growth lies in the ability to focus on your core business strategies while delegating secondary operational tasks. Since its inception in 2016, PT Telmark Integrasi Indonesia—a proud member of the Quiros Networks family—has emerged as one of the fastest-growing Business Process Outsourcing (BPO) firms in Indonesia. We empower organizations by streamlining non-core processes through a blend of cutting-edge technology, professional human capital, and seamless system integration.
## Comprehensive BPO Solutions for Modern Enterprises
We understand that every business has unique operational requirements. Our end-to-end BPO solutions are designed to deliver efficiency, reliability, and scalability. Our core service pillars include:
* Debt Collection: Professional management of recovery processes.
* Customer Service: Enhancing client relationships through dedicated support.
* Telemarketing: Driving sales and lead generation.
* Televerification: Ensuring data accuracy and compliance.
* Telesurvey: Gathering actionable market insights.
## Join Our Dynamic Team in Yogyakarta
PT Telmark Integrasi Indonesia is currently expanding its operational footprint. We are seeking talented, motivated individuals to join our team in Yogyakarta and contribute to our high-performance culture.
Career Opportunity: Team Leader, Desk Collection
We are looking for a visionary leader to drive team performance and ensure operational excellence in our collection department.
* Lead and inspire a team to consistently hit collection targets.
* Coordinate all daily activities and workflows for the Desk Collection department.
* Provide ongoing mentoring, coaching, and performance monitoring for agents.
* Analyze team performance data and prepare detailed status reports.
* Minimum Diploma (D3) or Bachelor’s (S1) degree.
* At least 1 year of experience as a Collection Team Leader in the Fintech or Banking sectors.
* Proven expertise in late-bucket recovery and collection strategies.
* Strong proficiency in Microsoft Office, particularly Microsoft Excel.
* Exceptional communication and analytical skills.
* Must be based in or willing to relocate to Yogyakarta.
Career Opportunity: Desk Collection Agent
If you are a persuasive communicator with a passion for problem-solving, we want to hear from you.
* Engage with customers via phone and digital messaging to secure loan payments.
* Resolve customer inquiries regarding billing methods and payment processes.
* Clearly explain payment policies, terms, and conditions to clients.
* Analyze payment patterns and provide financial education to customers with overdue accounts.
* Proactively offer viable solutions to resolve payment delays and delinquency issues.
* Minimum high school (SMA/SMK) education.
* Excellent negotiation and interpersonal communication skills.
* Proven ability to work under pressure and meet strict performance targets.
* Comfortable working with computer software and CRM tools.
* At least 3 months of relevant experience in a desk collection role.
## Start Your Journey With Us
If you possess the skills and drive to excel in a fast-paced BPO environment, we invite you to advance your career with PT Telmark Integrasi Indonesia. Please submit your current CV to [email protected] to begin the application process.