# Career Opportunity: Customer Service Staff at PT Grahabuana Cikarang
Jababeka City stands as a premier self-sustaining township, strategically positioned just 40 minutes from the heart of Jakarta. As a vital pillar of Indonesia’s economic landscape, it serves as the ultimate destination for residential living, business operations, and high-yield investment opportunities within the dynamic Eastern Jakarta corridor.
If you are looking to advance your career within a professional, fast-paced environment, PT Grahabuana Cikarang is currently seeking a dedicated and talented individual to join our team as a Customer Service Staff (CCU).
## Role Overview and Responsibilities
As a member of our customer service division, you will be the primary point of contact for our residents and business partners. Your core responsibilities will include:
* Unit Handover Management: Facilitating the professional and efficient transition of property units to clients.
* Customer Advocacy: Proactively managing and resolving customer inquiries and complaints to ensure high satisfaction levels.
* Administrative Excellence: Maintaining accurate documentation and navigating the administrative processes essential to property management operations.
## Candidate Qualifications
To thrive in this role, we are looking for candidates who demonstrate both technical proficiency and an engaging personality. The ideal applicant will meet the following criteria:
* Educational Background: Minimum Diploma (D3) or Bachelor’s degree (S1) in Communication Studies, Management, or a related field.
* Professional Experience: At least one year of proven experience in a customer service or similar client-facing role.
* Skill Set: Advanced proficiency in Microsoft Office suite and strong organizational abilities.
* Soft Skills: A proactive approach to learning, excellent interpersonal communication, and the ability to adapt quickly to new challenges.
* Personal Attributes: We value individuals who are naturally friendly, enthusiastic, responsible, and service-oriented.
* Availability: Must be prepared to join our team on short notice.
## Why Join Jababeka?
Joining PT Grahabuana Cikarang offers you the chance to be part of a prestigious, world-class city development. We provide a collaborative work culture where your contributions directly impact the satisfaction of our diverse community.
* Placement Location: Cikarang.
* Application Process: Ready to take the next step in your career? Please submit your updated curriculum vitae (CV) to our recruitment team via email at [email protected].
When submitting your application, please ensure the email subject line follows this exact format for faster processing: Name_Position. We look forward to reviewing your credentials and potentially welcoming you to the Jababeka family.