# Technical Support Engineer (Electronics) Career Opportunity at PT Hidronav Tehnikatama
Are you an electrical engineering professional eager to build a rewarding career with an industry pioneer? PT Hidronav Tehnikatama, a trusted leader in the surveying sector with over 25 years of excellence, is actively seeking a dedicated Technical Support Engineer (Electronics) to join our growing team.
Operating from our headquarters in Jakarta alongside our Balikpapan branch, we deliver cutting-edge solutions across land, marine, geophysical, oceanographic, hydrographic, and aerial surveying. As the official distributor for elite global brands such as Trimble, Norbit, YellowScan, Wingtra, Sonardyne, Innomar, Campbell Scientific, Valeport, RTsys, and OceanAlpha, we empower businesses with state-of-the-art instruments and software. If you thrive in a dynamic environment and possess a passion for advanced electronics, this is your chance to make a tangible impact across Indonesia.
## About the Role
As our Technical Support Engineer, you will serve as a vital pillar in maintaining our high standards of client satisfaction and operational excellence. You will work at the intersection of hardware maintenance, client relations, and technological innovation.
Core Responsibilities
* Equipment Servicing: Execute precise servicing, repairs, and routine maintenance for advanced surveying and structural monitoring technologies.
* Technical Assistance: Deliver high-level customer support, resolving technical inquiries and troubleshooting complex hardware issues efficiently.
* Documentation & Inventory: Maintain accurate documentation of all troubleshooting procedures and oversee inventory management protocols.
* Industry Awareness: Stay continuously updated on emerging trends, software updates, and hardware innovations within the surveying and geospatial sectors.
* Cross-Functional Collaboration: Partner closely with other internal divisions to guarantee a seamless, high-quality experience for every client.
## Ideal Candidate Qualifications
We are searching for a proactive, detail-oriented professional who combines technical acumen with a passion for continuous learning. To thrive in this role, you should meet the following criteria:
* Educational Background: A Bachelor’s degree in Electrical Engineering is an absolute requirement.
* Professional Experience: While having at least 2 years of relevant experience is strongly preferred, highly motivated fresh graduates are warmly encouraged to apply.
* Domain Expertise: Prior hands-on experience troubleshooting surveying, geospatial, or monitoring technologies is a distinct advantage.
* Core Competencies: Exceptional analytical and problem-solving capabilities, a genuine enthusiasm for learning new technologies, and a strong customer-centric mindset.
* Autonomy: A proven ability to manage tasks effectively and work productively with minimal supervision.
* Mobility: A readiness and willingness to travel for fieldwork and client-site assignments as required.
Take the next step in your professional journey and help us shape the future of surveying and mapping technology in Indonesia. Submit your application today and become an integral part of our expanding success story.